Business Name: Clorivo

Legal Status: Independent e-commerce platform operating with authorized suppliers

City: Hangzhou, China

Business Address: 78 Tianmu North Road, Hangzhou, Zhejiang, China

(This is a general business-district address, NOT your personal address — safe to use.)

Email: clorivoservice@gmail.com

Clorivo collaborates with independent Chinese suppliers and factories that provide high-quality products. These suppliers manufacture items based on general fashion styles and global trends.

Clorivo is NOT affiliated with, sponsored by, or endorsed by any major brand or trademark owner.

2. Information We Collect

We may collect the following types of data when you use our platform:

2.1. Information You Provide Directly

• Full name
• Email address
• Phone number
• Shipping address
• Billing address
• Payment details (processed securely by third-party payment services)

2.2. Information Collected Automatically

• IP address
• Device and browser information
• Location (general)
• Website activity and interactions
• Cookies and tracking data

2.3. Payment Information

Clorivo DOES NOT store credit or debit card numbers.

All payment data is encrypted and processed through secure third-party payment partners.

3. How We Use Your Data

We use your personal information to:

• Process orders and arrange shipping
• Communicate regarding your order or service inquiries
• Improve our platform and user experience
• Detect and prevent fraud
• Provide customer support
• Enhance security and protect users
• Comply with legal obligations
• Send promotional updates (only if you subscribe)

4. Data Security

Clorivo uses strong security measures to protect customer information, including:

• Encrypted communication (HTTPS)
• Secure servers
• Access control restrictions
• Fraud-detection systems
• Industry-standard data protection protocols

We do NOT sell, rent, exchange, or share customer personal information with unauthorized third parties.

5. Data Sharing

We ONLY share necessary information with trusted partners who help us run the platform:

5.1. Logistics & Delivery Services

Used to deliver orders safely and efficiently (international and domestic shipping services).

5.2. Payment Processors

Including Stripe, PayPal, and any authorized merchant processors.

5.3. Technical Providers

Hosting, analytics, customer support tools, and security providers.

All partners must handle data according to strict privacy and security standards.

6. Cookies & Tracking Technologies

Clorivo uses cookies to:

• Improve website performance
• Remember your preferences
• Maintain login sessions
• Provide personalized content
• Analyze traffic and behavior

You may disable cookies in your browser settings, but some features may not function properly.

7. Product Disclaimer & Brand Protection

Clorivo offers high-quality products sourced from independent Chinese manufacturers.

We do not claim that our products are official items from any major brand.

Clorivo is NOT associated with, endorsed by, or affiliated with Nike, Adidas, LV, Dior, New Balance, Balenciaga, or any other registered trademark owner.

We do not use brand names to promote or sell products.

Our items are generic, manufacturer-made designs available globally.

This protects you legally and prevents any brand-related conflicts.

8. Your Rights

Depending on your location, you may have the right to:

• Access your personal data
• Request corrections
• Request deletion
• Limit or restrict processing
• Opt-out of marketing emails
• Request a copy of your information

To exercise your rights, email: clorivoservice@gmail.com

9. International Data Transfers

Since Clorivo operates with suppliers and servers located in China and other regions, your data may be transferred internationally.

We ensure all transfers follow worldwide data-protection standards.

10. Third-Party Links

Our website may contain links to other websites.

We are not responsible for their privacy practices.

11. Children’s Privacy

Clorivo does not knowingly collect information from individuals under 13 years of age.

If such data is discovered, we delete it immediately.

12. Updates to This Privacy Policy

Clorivo may update this Privacy Policy at any time.

We will post the updated version with a new “Last Updated” date.

13. Contact Information

For privacy-related questions or requests, contact us at:

? clorivoservice@gmail.com